Our Commitment to Your Privacy

At Tech Solutions Inc., we are deeply committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your data when you use our services or interact with our website. We believe in transparency and want you to be fully informed about how your data is handled.

We understand that your personal information, especially health-related data, is highly sensitive. Therefore, we adhere to stringent security measures and comply with all applicable data protection regulations, including those specific to Indonesia, to ensure your privacy is safeguarded at every step.

Information We Collect

We collect various types of information to provide and improve our services, and to ensure a personalized and effective experience. The categories of data we collect include:

Personal Identification Information: This includes your name, email address, phone number (+1-312-555-0199), postal address (123 Main Street, Suite 400, Chicago, IL 60601), and date of birth. This data is essential for scheduling consultations, managing your account, and providing direct communication.
Health Information: During online consultations, we may collect information related to your health, dietary habits, medical history, and wellness goals. This sensitive data is crucial for providing tailored nutritional advice and coaching. We handle this information with the highest level of confidentiality and only with your explicit consent.
Technical Data: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and website activity. This helps us to improve website functionality and user experience.
Usage Data: We may collect information about how you use our website and services, such as pages visited, time spent on pages, and features interacted with. This data helps us understand user behavior and optimize our offerings.

How We Collect Information

Your information is collected through various methods, always with your awareness and consent where required:

Direct Interactions: You provide data directly when you register for an account, book an online consultation, subscribe to our newsletter, fill out contact forms, or communicate with us via email ([email protected]) or phone.
Automated Technologies: As you interact with our website, we may automatically collect Technical and Usage Data through cookies, server logs, and other similar technologies. You can manage your cookie preferences through your browser settings.
Third-Party Sources: In some cases, we may receive information about you from third-party partners, such as analytics providers, but only if you have consented to their data sharing practices.

Illustration of a person filling out an online form on a laptop with privacy lock icons

How We Use Your Information

To Provide and Manage Services: To deliver the nutritional consultation services you request, manage your appointments, process payments, and maintain your account.
To Personalize Your Experience: To tailor our advice, content, and recommendations based on your health information and preferences.
For Communication: To send you appointment reminders, service updates, newsletters (if subscribed), and respond to your inquiries.
For Improvement and Analysis: To understand how our services are used, identify areas for improvement, and develop new features. This includes analyzing website traffic and user behavior.
For Security and Compliance: To protect our services and users from fraud and security threats, and to comply with legal obligations and regulations, especially those concerning health data in Indonesia.

Data Storage and Protection

Your data is stored on secure servers with robust security measures in place to prevent unauthorized access, disclosure, alteration, or destruction. We employ industry-standard encryption, firewalls, and access controls. Our team members are trained on data protection protocols and access your information only on a need-to-know basis.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Secure data storage with multiple layers of protection, abstract digital illustration

Data Sharing with Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your explicit consent, except in the following limited circumstances:

Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, hosting providers, email delivery services). These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information when required to do so by law, in response to a court order, or to comply with other legal processes, particularly in accordance with Indonesian data protection laws.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Your Data Protection Rights

Under applicable data protection laws, you have several rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data held by us.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Compliance with Indonesian Data Protection Regulations

Tech Solutions Inc. is committed to complying with all relevant data protection regulations, including those specific to Indonesia. We continuously monitor changes in legal requirements and update our policies and practices accordingly to ensure full compliance and the highest level of protection for our Indonesian users.

Digital illustration representing legal compliance and data protection laws, with scales of justice and secure data icons

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:

Company Name: Tech Solutions Inc.
Address: 123 Main Street, Suite 400, Chicago, IL 60601
Phone: +1-312-555-0199
Email: [email protected]
Operating Hours: Mon-Fri: 9:00 AM - 6:00 PM CST